IN STORE PICKUP- FREE!
Standard in Canada rates vary province to province:
Orders from $0 to $149.99:
British Columbia- $12
Saskatchewan- Manitoba- $18
Ontario-New Brunswick- $20
All Maritimes and Northwest Territories- $22
Orders of $150 or more - FREE standard UPS ground shipping
We use UPS and rate ranges from $22-$38 depending on province of origin.
SHIPPING | We ship via UPS to offer you the most economical shipping method possible. If you would like to have speedier delivery on your product(s) purchased we do have a UPS Express option. When your item ships, you will receive an email with the parcel number, this is a delivery confirmation number, NOT a tracking number. The number may not show or be updated within the UPS system even though it has shipped.
Most in-stock items ship within 2-4 business days of ordering; however, some orders may take up 3-5 days (business) to process depending on weekends or holidays. We cannot refund for express shipping charges if orders are shipped within this 48 hour processing time prior to shipping.
If an order is placed online, we will ship the order and cannot have it ready for an in store pick up at this time.
PLEASE NOTE that we are not responsible for lost, stolen or undelivered packages but will work with you to make this right. We do put a mandatory signature required at time package is delivered so as to keep track of delivered package. If you’d like to add insurance to your shipment, please contact us prior to ordering.
INTERNATIONAL SHIPMENTS | Delivery for international orders varies by country but takes an average of 5-12 business days once the order ships. Please note we cannot control customs delays and while it is rare, packages may often take 3-5 weeks to deliver to International desitations. If you need a guaranteed service please select FED EX as a carrier.
DUTIES FOR INTERNATIONAL ORDERS | We are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. If you used a promotion code on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any item(s) purchased.
DELIVERY | We ship to the address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be issued a refund less original shipping costs. Make sure and double check that your address is correct.
EXPRESS ORDERS | Express orders must be received before 1PM PST to be shipped within two business days. Please choose UPS Express for expedited shipments. We cannot guarantee delivery dates using a UPS standard shipping choice.